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[7 Matches Found]
 
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by Susana Messias, SAP CRM Consultant, BBKO Consulting July 6, 2011
BI/Financials/HR/SAP Professional Journal/SCM – 

Find out how to capture the current date on a specific date type for a business transaction based on a status change. Using this technique, you can capture important process milestones in customer service and other activities. 


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by Susana Messias, SAP CRM Consultant, BBKO Consulting May 27, 2009
BI/Financials/HR/SAP Professional Journal/SCM – 
To make sure that sales quotations remain unchanged after you send them to your customer, you can set up SAP CRM to lock the sales quotation document for changes after the document is released. This ensures that the logistics and billing processes are followed according to the quotation copy sent to the customer.

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by Susana Messias, SAP CRM Consultant, BBKO Consulting October 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
CRM Text Management allows you to copy business partner data and create a view of all the follow-up documentation for a customer issue. Learn how to configure CRM Text Management to meet your business needs.

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by Christian Savelli, Senior Manager, COMERIT August 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Use mySAP CRM Marketing's Segment Builder with SAP BW data to increase the analytical power of segment modelers. As a centralized repository for enterprise data, SAP BW allows you to access structured data covering areas beyond mySAP CRM, giving you more resources to better determine target groups.

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by Susana Messias, SAP CRM Consultant, BBKO Consulting July 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
By using a customer fact sheet (CFS), you can group important information about a business partner in one area for quick reference. Find out how to set up a CFS and see how you can change the available information based on user roles.

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by Amar Kumthekar, Manager, Applications Management June 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Access BW reports from mySAP CRM People-Centric UI with the click of a button. Find out how you can create a custom button for your toolbar. Then see how to assign a user-defined Business Server Page to pass the BW link to mySAP CRM, which allows you to view the BW report in a pop-up window when you click on the custom button.

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by Susana Messias, SAP CRM Consultant, BBKO Consulting April 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Learn the four basic steps involved in setting up a trust relationship between mySAP CRM and R/3, or mySAP ERP Central Component (ECC) 5.0. Also find out how to set up user authorization profiles to enable access to both systems.