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by Venkata Tagirisa, Manager, BearingPoint, Inc. June 3, 2009
BI/Financials/HR/SAP Professional Journal/SCM – 
Find out how companies are using different service delivery models — including service contracts and product service letters — to transform their service processes to maximize service revenues. In addition, take a look at service billing using CRM Billing and contract entitlements before and after service is provided.