Financials: Case study: How CF Industries doubled credit and A/R team productivity with SAP receivables management and native SAP automation

  • by Amanda Flemmer, CF Industries
  • March 6, 2019
Learn how CF Industries lowered credit risk exposure and days sales outstanding by doubling the productivity of credit and A/R teams.

Learn how CF Industries, a global Fortune 500 fertilizer manufacturer, lowered credit risk exposure and days sales outstanding by doubling the productivity of credit and A/R teams. Hear how CF Industries implemented structured workflows in credit and A/R processes for faster user assignment, broke information silos between credit and A/R teams, standardized customer communication, and improved visibility into departmental KPIs. Explore how CF Industries:

  • Saves 40% of analyst time lost in external communication by standardizing and automating correspondence from within SAP Collections and Dispute Management and SAP Credit Management, using standard SAP functionality and native accelerators
  • Eliminates manual document handling and management by enabling collections, disputes, and customer service teams with workflow-driven communication
  • Eliminates manual coordination and frees more than 80% of analyst time for reviewing delinquent accounts and critical dispute cases, and expediting resolution
  • Monitors, tracks, and analyzes dispute and deduction trends to isolate originating factors and perform a root-cause analysis of underlying business processes

 

Amanda Flemmer

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