Implementing SAP ERP Central Component 6.0 in the Hotel Industry

  • by Gyanendra Mishra, Business System Analyst – Financial Systems
  • October 27, 2011
Learn the challenges that Stonebridge Companies faced while implementing SAP ERP Central Component (SAP ECC) 6.0 in a hotel environment. Find out what the benefits of using SAP ECC in a hotel are and how you can ensure that an implementation is successful.

Stonebridge Companies manages a number of branded hotels for a range of investors. The company’s portfolio includes select-service, extended-stay, mid-scale, and full-service hotels, with brands including well-known franchises such as Hilton, Marriott, Starwood, and InterContinental. The major responsibility of Stonebridge is to provide services for staffing and payroll, procuring guestroom amenities for hotel guests, operating restaurants and meeting facilities, marketing the hotels and related services, and executing a host of other activities.

As the business grew, the company’s back-end legacy systems and processes created significant challenges for Stonebridge. According to Nasim Mansurov, vice president of information technology, who was interviewed in the insiderPROFILES article titled “Stonebridge Moves Its Hotel Management to SAP ERP,” Stonebridge Companies faced the following business challenges:

  • Time-consuming, labor-intensive processes for preparing monthly financial reports for investors and management
  • Too much reliance on paper-based, manual processes throughout the organization
  • Too many data silos, creating security and access problems
  • A bulky, costly invoice processing workflow
  • A lack of integration between payroll and employee time tracking management systems

Gyanendra Mishra

Gyanendra Mishra is a business system analyst at an optical manufacturing company. Gyanendra is a certified functional consultant with more than 10 years of experience in SAP Financial Supply Chain Management (FSCM), Finance (FI), and Managerial Accounting (CO) and integration with other modules of manufacturing business. He worked across the globe in various industries that allow him to understand the global requirements of cash management and a strong need for effectively managing the working capital in a global business environment.

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