HR: Case study: How Northern Kentucky University is enhancing benefits enrollment with ESS and enhancement package 6

  • by Theresa Westlund, Northern Kentucky University
  • March 5, 2019
Learn how enhancement package 6 affects employee experience in employee self-service (ESS). Learn firsthand how Northern Kentucky University Improved upon the functionality delivered with enhancement package 6 for ESS benefits enrollment to make it easier for their employees to enroll in benefits.

If you are considering upgrading to enhancement pack 6 for Benefits Open Enrollment, then this session is for you. By attending, you will - via real-world examples, lecture, and demonstration - see how enhancement package 6 impacts employee experience in employee self-service (ESS), and learn firsthand how Northern Kentucky University:

  • Improved upon the functionality delivered with enhancement package 6 for ESS benefits enrollment to make it easier for their employees to enroll in benefits
  • Completed more enhancements to improve upon the delivered functionality such as additional security controls to block or hide the employee Social Security number from view in ESS
  • Overcame challenges faced during the upgrade, such as changes needed in the ESS security role

Theresa Westlund

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