How to Configure and Manage Workflows in SuccessFactors Employee Central

  • by Luke Marson, Co-Founder, CEO Americas, and Principal Architect for Employee Central, iXerv
  • February 26, 2014
SuccessFactors Employee Central provides a robust framework for working with workflows and managing them in an easy-to-use user interface (UI). Learn how workflows in SuccessFactors Employee Central work, how they are triggered by events, and how to configure and maintain them.
Learning Objectives

By reading this article, you’ll learn how to:

  • Configure workflows for Events Reasons
  • Configure workflows for Generic Objects
  • Administer workflows
Key Concept

In the SuccessFactors Employee Central system, a workflow is a sequence of connected steps that allows approval by or notification to individuals of changes to data within the system. It enables specific data changes to be subject to an approval process involving one or more individuals, either as Approvers, Contributors, or recipients of the workflow activity. Workflows are typically used in transactions (such as employee hires, promotions, organizational reassignments, or terminations) or when changing data in Manager Self-Service (MSS) and Employee Self-Service (ESS) scenarios.

As with SAP ERP HCM, companies using SuccessFactors Employee Central need to manage data changes, data governance, and permissions with workflows. In SuccessFactors Employee Central, workflows provide an approval and notification mechanism for events that are triggered in the system. Events may be triggered for a number of different reasons, and a workflow can be created and triggered for each Event Reason. Workflows can also be triggered by Generic Objects such as Time Off Objects, Position Objects, and customer-specific objects using rules.

The SuccessFactors Employee Central system also enables you to add workflows when important personal information changes are made for an employee, such as name or dependents’ information. Workflows can also be added to Generic Objects created in the Metadata Framework. Within the SuccessFactors system a workflow is a Foundation Object called a Workflow Configuration.

Luke Marson

Luke Marson is co-founder, CEO Americas, and Principal Architect for Employee Central at iXerv, a global SAP SuccessFactors consulting partner. In addition to his duties as CEO, he is an active architect and subject-matter expert on SAP SuccessFactors. Luke is a Certified Professional in SuccessFactors Employee Central who has worked with over 15 customers, and is the co-author of the following books: SuccessFactors with SAP ERP HCM and SAP SuccessFactors Employee Central. He is also an author, blogger, speaker, strategist, and widely recognized expert in SAP SuccessFactors and SAP ERP HCM. Luke can be found on Twitter at @lukemarson.

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