Customer Engagement & Commerce: Case study: Delivering intelligent on-the-spot value to customers — How Sloan Valve simplified its business processes with SAP Hybris and SAP CRM on-premise

  • by Tom Coleman, Sloan Valve
  • March 11, 2019
Explore how Sloan Valve became more mobile and drastically improved its prospecting and lead generation from various sources by leveraging a combination of SAP solutions including SAP Hybris Cloud for Sales, SAP Hybris Cloud for Service, and SAP CRM on-premise.

Explore how Sloan Valve — a global manufacturer of water-efficient solutions — became more mobile and drastically improved its prospecting and lead generation from various sources by leveraging a combination of SAP solutions including SAP Hybris Cloud for Sales, SAP Hybris Cloud for Service, and SAP CRM on-premise. Learn how, with mobile applications at its fingertips, Sloan Valve successfully:

  • Achieved a synergistic process flow utilizing SAP HANA Cloud Integration to seamlessly connect its SAP solutions
  • Boosted its sales effectiveness by leveraging SAP Hybris Cloud for Sales to arm its sales reps with immediately accessible, up-to-date customer information Improved its ability to track lead conversion rates into orders and increased revenue growth
  • Managed its call center using a unique combination of SAP Hybris Cloud for Service and SAP CRM on-premise


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