Customer Engagement & Commerce: Learn how Nature’s Way achieved organizational efficiencies in sales and service with SAP Hybris Cloud for Customer

  • by Sandy Reisenauer, Nature’s Way
  • March 11, 2019
Learn how Nature’s Way implemented SAP Hybris Cloud for Customer as its first step in eliminating a siloed working environment within its organization.

Join Nature’s Way — the U.S. leader in herbal medicine — in this insightful session to learn how the company addressed its need to enhance its customer-centric strategy and eliminate an outdated homegrown Sales Information Portal (SIP). Come hear how Nature’s Way implemented SAP Hybris Cloud for Customer as its first step in eliminating a siloed working environment within its organization. Gain invaluable insights from Nature’s Way into:

  • How the project progressed to streamline its internal processes
  • The pitfalls the company encountered along the way, such as over-engineered processes and a flawed integration approach, and learn about the methods and solutions used to overcome them How the successful implementation delivered key benefits to the organization
  • How the company effectively integrated SAP Hybris Cloud for Customer with its back-end systems — SAP ECC — across its consumer and practitioner business units

Sandy Reisenauer

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