Pick and Choose: How Kingston General Hospital Manages Its Inventory with SAP

  • by Davin Wilfrid, Former Contributing Editor, SAP Experts
  • August 19, 2009
As both an academic health sciences center and a working hospital, Kingston General Hospital relies on a complex network of systems and people to manage all the tubes, bandages, needles, and other medical supplies distributed throughout the facility. Recently, the hospital was able to upgrade to SAP ERP 6.0 and expand its inventory management system from the loading dock to the operating room, feeding real-time data into the SAP system for accurate planning and supply chain management.

Just as the free flow of blood is vital to keeping the human body alive, the unimpeded flow of medical and surgical materials is key to running a healthy hospital. At Kingston General Hospital (KGH) in Kingston, Ontario, Canada, a team of SAP professionals has built a series of systems around SAP ERP 6.0 and Materials Management (MM) to do exactly that.

KGH is an academic health sciences center that offers acute inpatient clinical services, cancer care, and is home to the region’s only trauma center capable of dealing with large-scale disasters. With 456 beds, 50,000 square feet of research space, a medical staff of 546 (plus another 1,900 students annually), and more than 3,700 support staff, KGH relies on an intricate network of systems to track and manage all the scalpels, swabs, tubes, needles, bandages and other supplies necessary to keep the hospital running.

As an early adopter of ERP technology, KGH went live with SAP Financials and MM in 1997. HR and Payroll followed in 1998 and the Industry Solution for Health Care in early 2000. In 2007, the hospital made the decision to re-implement SAP ERP 6.0 and extend the system’s capabilities to manage inventory from the loading dock through the operating room.

Davin Wilfrid

Davin Wilfrid was a writer and editor for SAPinsider and SAP Experts. He contributed case studies and research projects aimed at helping the SAP ecosystem get the most out of their existing technology investments.

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