Use SAP Solution Manager’s Extensive Reporting Capabilities to Ensure Consistent Performance Across Your System Landscape Through Proactive Monitoring

  • by Henrik Zimmermann, Senior Product Manager
  • March 15, 2008
SAP/Solution Manager
Learn about SAP Solution Manager 4.0’s reporting options and how to use them to ensure consistent performance across your system landscape.
Key Concept

SAP Solution Manager 4.0 includes a wide range of reporting options for generating technical and administrative information about your system landscape, including SAP EarlyWatch Alert Reporting, Service Reporting, EarlyWatch Alert Reporting in SAP NetWeaver Business Intelligence, Service Level Reporting, and System Availability Reporting.

When it comes to IT systems, there has been a clear divide between system implementation and support. The consultant puts in the system, closes his or her laptop, and leaves. Support takes over.

In an ideal world, there is a clear transition from implementation to support. And when an upgrade is planned, the new implementation team can draw on the knowledge of support to determine the exact status of the current system.

For SAP customers, the bridge between those two worlds is SAP Solution Manager. Over the past decade, SAP Solution Manager has become the platform for all documentation and knowledge about your SAP solutions and all integrations between those solutions and other SAP or third-party solutions.

Henrik Zimmermann

Henrik Zimmermann studied geography at the University of Heidelberg and the Freie Universität Berlin in Germany, where he concentrated on collaborative development and digital image processing. From 1998 to 2000, he was responsible for setting up the geomarketing area at Cartogis. From May 2000 to December 2001, he worked at SAP as a Supply Chain Management developer in the master data area. Since January 2002, Henrik has been a product manager for SAP Solution Manager, focusing on monitoring, IT reporting, service delivery, knowledge transfer, integration of testing and job scheduling partner products, and solution documentation.

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