SAPinsider assembled seven popular pieces from SAPinsider and SAP Experts for SAP administrators. These articles provide both strategic and tactical insights into how you can better manage, deploy, and support SAP technology and landscapes.

Find out how Microsoft leverages the SAP zero downtime option (ZDO) to reduce the downtime for SAP deployments substantially. Learn tips, lessons learned, and useful procedures that have shown results at Microsoft.

Gain valuable strategic and technical insight from thyssenkrupp’s recent SAP Fiori implementation. Learn how the company determined desired functionalities to cover business needs.

Review the migration of the U.S. Department of the Interior’s agency-wide ERP from government data centers to commercial cloud-based hosting: What worked, what didn’t work, what surprised, what disappointed.

Get practical tips from the U.S. Department of the Interior’s (DOI) experience working collaboratively with its cloud service provider to craft workable incentive and disincentive structures for service-level agreement (SLA) enforcement that, over the last year, has routinely caught and processed a number of SLA “misses,” resulting in nearly $200,000 in service credits. Explore the key features in DOI’s SLA framework.

Gain valuable insight from Cintas’ experiences planning for its move to SAP Solution Manager 7.2. Learn how Cintas assessed technical implications of moving to SAP Solution Manager 7.2 to determine likely enhancements to its landscape.

Gain insight from Newcastle University’s recent implementation and migration from Oracle to SAP HANA. Learn how the migration was planned and organized, and the nuts and bolts of the implementation.

Examine how Applied Materials revitalized its struggling customer experience by establishing a global call center to effectively manage and document customer inquiries. Learn how the company implemented SAP CRM Interaction Center and resource planning application (RPA) globally and rolled out a mobile app to dispatch 3,000 customer engineers internationally to create, track, and accept service orders.

Learn how National Vision is enhancing customer experience online and offline through improved e-commerce and marketing systems. Hear firsthand how the company has unified customer data, both online and in store; created a more seamless customer experience; and constructed a foundation that enables greater flexibility and agility in marketing and buying in the future.

The SAP team at global information technology giant Microsoft has migrated more than 400 servers to public and private cloud over the past 2 years, including critical SAP ERP systems, which are sensitive to higher partner latencies. Learn from Microsoft’s best practices, including how to view performance data from an end-to-end service perspective.

Data and solution integration is becoming one of the most important aspects in enterprise architecture. Robert Heidasch describes the functionalities provided by SAP data replication and transformation solutions and their proper use.

Gitu Bijlani describes a Business Add-In (BAdI) for the Repository object synchronization program. She also provides use-case details about how to use this BAdI.

In part one of a two-part series, Rehan Zaidi explains the considerations to keep in mind for custom coding when working on an SAP HANA implementation or migrating to an SAP HANA system.

Rehan Zaidi describes the basics and advantages of the Integrated Data Access version of the ABAP List Viewer and the steps required to create simple reports using the standard classes provided for this purpose. See how to access the field catalog and functions and how to specify sort and grouping criteria for your report output.

The integration of data and processes among different SAP systems has always been challenging and expensive in development. George Chen explains how you can dramatically reduce the development effort in system integration by exploring the generic presentation of functions/methods and the generic presentation of parameters  in a generic Remote Function Call (RFC).

Karthigeyan Meganathan explains how to integrate the Document Management System (DMS) with SAP Enterprise Portal to enable users to quickly and easily access documents from the portal, thereby reducing the time spent searching the back end.

Akash Kumar explains the concept of blockchain and explores the services released by SAP Cloud Platform Blockchain service that allow users to develop blockchain scenarios.

Rehan Zaidi describes the basics of Simple Transformation, the main Simple Transformation commands, and the steps required to create Simple Transformations for structures and internal tables. See how to download internal table ABAP data into a Microsoft Excel format using a sample Simple Transformation. 

Ramesh Kannan walks you through the process of upgrading from SAP Business Planning and Consolidation (SAP BPC) version 10.0 to 10.1. Learn what’s required to complete this upgrade.