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[15 Matches Found]
 
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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. July 3, 2013
SAP Professional Journal – 

Solution Manager 7.1 Application Incident Management provides a workflow-based approach to implement an end-to-end incident management process. You often need to implement a validation control in addition to an authorization matrix based on the incident’s status. Learn two approaches to configure mandatory validations (e.g., mandatory field, long text) in Solution Manager 7.1 Incident Management.


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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. February 6, 2013
SAP Professional Journal – 
SAP Solution Manager 7.1 IT Service Management has a new transaction type, SMPR, for configuring the Problem Management process to find out the real cause of incidents occurring due to the same problem. Learn how to customize SMPR as ZMPR so you can have custom-defined status values and other settings, and enable the support team to create a problem message as a follow-up activity to correct the underlying problem.

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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. September 7, 2012
SAP Professional Journal – 

Learn how to configure the Solution Manager system to automatically determine the Change Advisory Board (CAB) whenever a new change request is posted in SAP Solution Manager based on the particular SAP component you are using, without any development. Step through the configuration necessary for automatic determination of the CAB, which is a group of change managers who are responsible for approving or rejecting a change request.


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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. June 15, 2012
SAP Professional Journal – 

SAP Solution Manager is often used to store and manage documents. Occasionally, you come across the need to upload multiple documents together. Explore how to do a mass upload without having to use any development.


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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. April 3, 2012
SAP Professional Journal – 

Prakhar Saxena of Capgemini India explains some of the new functionality included in SAP Solution Manager 7.1's Incident Management. Discover how to enable users to have work center-based customized transaction types.


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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. January 19, 2012
SAP Professional Journal – 

SAP Solution Manager 7.1 Incident Management users are often looking for a customer-specific application component so that while creating incidents, end users can choose the component from the component hierarchy. Learn the steps to create a customer-specific application component and add it to the standard list of SAP components without any development.


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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. December 16, 2011
SAP Professional Journal – 

Learn how to create a Business Blueprint structure in SAP Solution Manager 7.1 based on any word processing program. A new feature in 7.1, Content Upload Interface, allows you to upload the Business Blueprint structure along with its relevant data (e.g., transactions, configuration, developments) to SAP Solution Manager. Discover the step-by-step process for creating a Business Blueprint in SAP Solution Manager using the Content Upload Interface.


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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. July 18, 2011
SAP Professional Journal – 
SAP Solution Manager allows you to document all the business scenarios being implemented and used in any SAP project, along with project-specific documentation including the Business Blueprint and functional specifications. Learn how to quickly create a documentation type with a document template based on your requirements during an SAP implementation or upgrade.

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by Frank Endrikat, SAP and Solution Manager Principal Consultant, Managing Director, NE-PM December 6, 2010
SAP Professional Journal – 
Learn about some of the strategic, functional, and technical benefits of SAP Solution Manager and how to realize them. Find out the basics of functionalities such as the Service Desk, Change Request Management, and system and business process monitoring, including many helpful links to relevant articles.

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by Doreen Baseler, Senior Product Manager, SAP AG April 8, 2010
SAP Professional Journal – 
Understand the most important conceptual aspects of template management as driven by SAP Solution Manager.

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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. March 24, 2010
SAP Professional Journal – 
Learn how to configure Quality Gate Management, which gives an integrated and consistent overview of all changes implemented in an SAP solution for all operational units in a company. Learn the basics of Quality Gate Management and its configuration steps as well as the corresponding Change Management Work Center interface features.

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by Davin Wilfrid, Former Contributing Editor, SAP Experts January 8, 2010
SAP Professional Journal – 
While every SAP customer owns a version of SAP Solution Manager, far too many overlook the full range of capabilities offered by the tool. In this article, experts weigh in on the SAP Solution Manager functionalities you should consider and offer tips for getting started.

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by Davin Wilfrid, Former Contributing Editor, SAP Experts December 2, 2009
SAP Professional Journal – 
While every SAP customer owns a version of SAP Solution Manager, far too many overlook the full range of capabilities offered by the tool. In this article, experts weigh in on the SAP Solution Manager functionalities you should consider and offer tips for getting started.

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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. May 5, 2009
SAP Professional Journal – 
Learn how to configure the Solution Documentation Assistant in SAP Solution Manager to analyze your entire system landscape and provide a detailed report. This functionality is useful if an upgrade needs to be executed in a short span of time, because you can create an SAP Solution Manager project from that report.

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by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd. May 5, 2009
SAP Professional Journal – 
Step through the requirements for using the Solution Documentation Assistant work center.